Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, job title, company name, and contact details when you register
• Profile Information: Professional details, industry focus, and preferences you add to your profile
• Communications: Messages sent through our platform, inquiries, and support requests
• Business Information: Company details, certifications, and project information for suppliers and advisors

Information We Collect Automatically

• Usage Data: How you interact with our platform, pages visited, and features used
• Device Information: IP address, browser type, device type, and operating system
• Cookies: Small files stored on your device to improve your experience and analyze usage

2. How We Use Your Information

We use your personal information to:

• • Provide and maintain our marketplace platform services
• • Create and manage your account and profile
• • Facilitate connections between buyers, suppliers, and advisors
• • Process inquiries and communications
• • Send important updates about our services
• • Improve our platform based on usage analytics
• • Ensure platform security and prevent fraud
• • Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

With Your Consent

When you connect with suppliers or advisors through our platform, we share relevant contact and project information with them to facilitate your business relationship.

Service Providers

We work with trusted service providers who help us operate our platform, including:

• • Hosting and infrastructure providers (Cloudflare, Supabase)
• • Email communication services
• • Analytics and monitoring tools
• • Customer support platforms

Legal Requirements

We may disclose information if required by law, to respond to legal process, or to protect the rights, property, or safety of NeutralX, our users, or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• • Encryption of data in transit and at rest
• • Regular security assessments and monitoring
• • Access controls and authentication measures
• • Secure hosting infrastructure
• • Regular backups and disaster recovery procedures

5. Your Rights and Choices

Under Canadian privacy law, you have the following rights:

Access and Correction

You can access and update most of your personal information through your account settings. You may also request a copy of all personal information we hold about you.

Withdrawal of Consent

You can withdraw your consent for certain uses of your information, though this may limit your ability to use some platform features.

Account Deletion

You may request deletion of your account and associated personal information. We will retain some information as required by law or for legitimate business purposes.

6. Cookies and Tracking

We use cookies and similar technologies to:

• • Remember your preferences and login status
• • Analyze how our platform is used
• • Provide personalized content and recommendations
• • Ensure platform security

You can control cookies through your browser settings, though disabling cookies may affect platform functionality.

7. International Data Transfers

Your information may be stored and processed in Canada and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

8. Children's Privacy

Our platform is designed for business professionals and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through your account or by email. Your continued use of our platform after changes take effect constitutes acceptance of the updated policy.

10. Contact Us