Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the NeutralX platform ("Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our Platform.

2. Description of Service

NeutralX is a B2B marketplace platform that connects businesses seeking Net-Zero construction solutions with verified suppliers and strategic advisors. Our services include:

• • A marketplace for discovering and comparing Net-Zero solutions and technologies
• • A network of verified suppliers and strategic advisors
• • Tools for requesting quotes and managing inquiries
• • Educational resources and industry insights
• • User portals for managing profiles and business activities

3. User Accounts and Registration

Account Creation

To access certain features, you must create an account by providing accurate and complete information. You are responsible for:

• • Maintaining the confidentiality of your account credentials
• • All activities that occur under your account
• • Notifying us immediately of any unauthorized use
• • Keeping your account information current and accurate

User Categories

Our platform serves three primary user types:

• • Buyers: Businesses and organizations seeking Net-Zero solutions
• • Suppliers: Providers of Net-Zero technologies, materials, and services
• • Advisors: Certified professionals offering strategic guidance and consulting

4. Acceptable Use

Permitted Uses

You may use the Platform to:

• • Search for and evaluate Net-Zero solutions and services
• • Connect with verified suppliers and advisors
• • Manage your business profile and listings
• • Access educational resources and industry information
• • Communicate with other users for legitimate business purposes

Prohibited Activities

You agree not to:

• • Use the Platform for any illegal or unauthorized purpose
• • Post false, misleading, or fraudulent information
• • Impersonate another person or entity
• • Spam or harass other users
• • Attempt to gain unauthorized access to our systems
• • Scrape or copy content without permission
• • Interfere with the Platform's operation or security
• • Use the Platform to compete directly with NeutralX

5. Content and Intellectual Property

Your Content

You retain ownership of content you submit to the Platform, but you grant NeutralX a license to use, display, and distribute your content as necessary to provide our services.

You represent that you have the right to submit your content and that it does not violate any third-party rights or applicable laws.

Platform Content

NeutralX owns or licenses all content on the Platform, including software, text, graphics, and trademarks. You may not copy, modify, or distribute our content without permission.

6. Business Relationships and Transactions

Platform Role

NeutralX serves as a marketplace platform that facilitates connections between users. We are not a party to any agreements, transactions, or disputes between users.

User Responsibility

Users are responsible for:

• • Conducting their own due diligence on potential business partners
• • Negotiating and fulfilling their own contracts
• • Resolving disputes directly with other users
• • Complying with applicable laws and regulations
• • Ensuring accurate representation of their capabilities and offerings

7. Verification and Quality Standards

While we strive to verify suppliers and advisors on our Platform, we make no guarantees about:

• • The accuracy of user-provided information
• • The quality or performance of solutions or services
• • The qualifications or credentials of users
• • The successful completion of any project or transaction

8. Fees and Payment

Platform Access

Basic access to the Platform is free for buyers. Suppliers and advisors may be required to pay subscription fees for enhanced features and visibility.

Payment Terms

All fees are payable in advance and are non-refundable unless otherwise specified. We reserve the right to change our pricing with 30 days' notice.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

10. Disclaimers and Limitation of Liability

Platform Disclaimer

The Platform is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, NeutralX shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.

11. Indemnification

You agree to indemnify and hold NeutralX harmless from any claims, damages, or expenses arising from your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion.

You may terminate your account at any time by contacting us or using account deletion features in your profile settings.

13. Governing Law

These Terms are governed by the laws of Canada and the province in which NeutralX is incorporated. Any disputes will be resolved in the courts of that jurisdiction.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes through the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

15. Contact Information